When something goes wrong — an injury, a near-miss, a process upset — the goal isn't to assign blame. It's to understand what actually happened and why, so it doesn't happen again. A structured investigation gets past the surface cause to the system failures underneath.
Request a Consultation →When something goes wrong — an injury, a near-miss, a process upset — the goal isn't to assign blame. It's to understand what actually happened and why, so it doesn't happen again. A structured investigation gets past the surface cause to the system failures underneath.
We conduct objective, defensible incident investigations — scene review, interviews, evidence and records, and a timeline — then apply a recognized root cause method to identify the underlying causes and translate them into corrective actions that actually hold.
Scene, interviews, records, and timeline reconstruction.
Structured method (5-Why, fault tree, causal factors).
Practical fixes that address the system, not just the symptom.
OSHA 300-log and reporting obligations handled correctly.
Weak investigations stop at "employee error" and fix nothing. A real root cause analysis finds the conditions and system gaps that set the stage — and produces corrective actions that prevent recurrence rather than just closing a file. We keep it objective and constructive.
Objectivity. An outside CIH/CSP has no stake in the outcome and no internal politics to navigate, which produces a more credible investigation — and one that holds up if the incident draws regulatory or legal attention.
It depends on the incident. Simpler events may warrant a 5-Why; complex or high-consequence events call for causal factor charting or fault tree analysis. The method is matched to the event, not forced from a template.
No. Recordkeeping is part of it, but the real value is preventing recurrence. The corrective actions are the deliverable that matters.
Talk to a CIH/CSP about an incident investigation or root cause analysis.